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The COVID-19 pandemic is a major public health emergency that has spread and caused extensive infections. This pandemic has been the hardest to contain since the founding of the People's Republic of China in 1949. Sinopec, as the backbone state-owned enterprise, responded quickly and took immediate actions to guarantee energy supplies, increase the production of raw materials for medical and sanitary products, donate money and supplies, and promote a return to work. Sinopec played a major role as a central SOE and demonstrated its determination to bear social responsibilities.

Leading Role of Party Building

The Leading Party Member Group of Sinopec had a deep understanding of the guiding principles from General Secretary Xi Jinping's major speeches. We resolutely obeyed the unified command and coordinated and dispatched the CPC Central Committee to enhance the "four consciousnesses" (i.e. consciousness of the ideology, the whole, the core and the line). We kept “four matters of confidence” (i.e. confidence in the socialist path, theory, system and culture), and "two upholdings" (i.e. resolutely upholding the General Secretary Xi Jinping's core position on the CPC Central Committee and in the Party as a whole, and resolutely upholding the CPC Central Committee's authority and its centralized, unified leadership). Specifically, the Leading Party Member Group established a command system for efficient decision-making and coordinated operations in a timely manner. We convened study sessions amongst the leading Party group and held meetings for the leading groups of pandemic prevention and control experts to convey the central government orders and ensure their strict enforcement. Zhang Yuzhuo, Chairman of Sinopec, contacted enterprises in Hubei Province and other regions via videoconferencing, and visited gas stations, surgical mask production lines, and construction site of melt-blown non-woven fabric. These efforts were made to encourage worker morale and cohesion to combat the pandemic.

More than 130 subordinated enterprises of Sinopec established a leadership system led by people mainly in charge of enterprises to form an efficient and powerful operation mechanism. By giving full authority to the guiding and demonstration effects of grassroots Party organizations and Party members, we have formed a pattern where everyone performs their duties effectively within Sinopec.

Guarantee supply

Confronted with the pandemic, Sinopec firmly played its role as a cornerstone central SOEs by quickly instructing its subordinated enterprises in Hubei Province to donate supplies including 200 tons of disinfectants and 10,000 military-style storm coats to Wuhan City. RMB 50 million was donated to Hubei Province. Hospitals and restructured medical institutions subordinated to Sinopec also dispatched medical personnel to the pandemic area.

Guarantee the supply of oil and gas

To stabilize the oil product market, Sinopec mobilized its 30,000 gas stations to conduct operations as usual, and spared no efforts to ensure the supply of oil products. Sinopec's enterprises in Hubei Province aimed to guarantee the supply of oil products for emergency rescues. Hubei Petroleum mobilized its over 5,300 employees in more than 1,800 gas stations and more than 1,600 convenience stores to work during the pandemic, ensuring the supply of oil products for emergency rescue. Hebei Petroleum and Hubei Lubricants worked together to supply 16,500 liters of diesel and 1,000 barrels of machinery lubricants to support the construction of the Leishenshan Hospital. After the completion of the Huoshenshan and Leishenshan Hospitals, the two companies also refueled all ambulances for free. Hubei Petroleum supplied 26,000 liters of diesel to mobile cabin hospitals in Wuhan. The Southwest Petroleum Bureau guaranteed the normal supply of gas to industrial users and the general public in Sichuan and Hubei provinces and others. Sinopec Tianranqi Company supplied gas to the Leishenshan Hospital and guaranteed the safe and stable supply of natural gas during the pandemic.

Guarantee the supply of medical and health supplies

In the face of severe shortages of medical and health supplies during the pandemic, Sinopec adjusted the production plan for refining and chemical enterprises. The production of raw materials for medical and health products was accelerated to prevent increasing the the cost of raw materials. To mitigate the limited supply of surgical mask falls, Sinopec quickly identified manufacturers through social media, and jointly built 11 surgical mask production lines realizing the one-stop service for supply, production and sales. Also, following the example of the Huoshenshan Hospital, Sinopec invested RMB 320 million to build 16 melt-blown non-woven fabric production lines within 2 weeks at the Sinopec Yanshan Petrochemical Company and Yizheng Chemical Fiber with an annual capacity of 10,000 tons resulting in the production of 10 billion surgical masks. From March 3rd, 2020, Sinopec began to sell disposable surgical masks at gas stations with a daily supply of 150,000 masks. From March 17th, 2020, Sinopec began to sell disposable surgical masks for children at gas stations with a daily supply of 10,000 masks.

Employees of Sinopec Yizheng Chemical Fiber handling fabrics at the newly built melt-blown non-woven fabric production lines.

Guarantee the supply of daily essentials

During the pandemic, all 30,000 Sinopec gas stations offered one-button refuelling to facilitate economic development through a zero-contact safety service. More than 7,000 convenience stores nationwide distributed vegetables and other essentials to facilitate the daily life of residents and mitigate the dead stock of farmers. Sinopec Wuhan Petrochemical Company initiated a plan to optimize supply allocations and provided daily essentials (e.g., rice, edible oil and grains) and epidemic prevention products (e.g., liquid soaps and disinfectants) in Easy Joy convenience stores at more than 170 gas stations. The Beijing Oil Products Company introduced the "One-button Vegetable" service on the basis of a "One-button Coffee", which allowed consumers to finish refueling, top-up, invoice and shop without getting out of their cars. The Sinopec Guangdong Petrochemical Company opened its more than 2,200 convenience stores as usual during the pandemic and launched zero-contact payment modes such as Quick Pay, Unconscious Pay, and Simple Pay. The Zhejiang Oil Products Company sold agricultural products that were unsalable due to the pandemic in its more than 1,700 convenience stores throughout the province, and attracted more than 30 farmers and enterprises to discuss cooperation issues.

In 2021, people remain concerned over the pandemic. However, all of the Sinopec companies continue to shoulder responsibilities and help regions including Heilongjiang, Jilin, Hebei, Beijing and Shanghai, to build solid lines of defense against the COVID-19 pandemic.

Return to work and production

Confronted with the severe impact of the pandemic, Sinopec took the lead to return to work and production, driving relevant industries to recover quickly and actively contribute to stabilize the economy. As of March 4th, 2020, all of the Sinopec companies (except for some companies in Hubei that were required to delay the return to work resumption) had resumed work and production. These actions stabilized the supply and industry chains, and promoted the rapid recovery of the national economy.

100-day performance improvement

In March 2020, Sinopec launched the "100-day performance improvement" which aimed to overcome difficulties in the market, perform optimization and adjustment, reduce costs and improve work safety. This program also aimed to relieve the pressures from the pandemic and the sharp decline in oil prices by ten specific measures focusing on three goals. After 100 days of efforts, all of the goals were achieved. In particular, the indices for benefit creation were completed in advance and the cost control results were better than the planned index.

Psychological Support

Sinopec is a people-oriented organisation that is motivated by the positive psychological energy of its staff. The company conducts ideological and political work by means of EAP (Employee Assistance Program), motivating EAP backbones and recruiting volunteers to overcome psychological issues during the COVID-19 pandemic. On the WeChat platform, Fighting Sinopec gives public lessons on how employees can properly face COVID-19, maintain mental health, and stabilize production and security. The platform upgraded the module "Counseling for Psychological Happiness" to "Sinopec Hotline for COVID-19", which provides psychological support services for Sinopec employees.

Job Stabilization and Expansion

Sinopec implements the principles of the central government and promotes the special action of "job stabilization and expansion in the battle against COVID-19" based on the deployment of the State-owned Assets Supervision and Administration Commission of the State Council. It recruits migrant workers, social professionals and fresh graduates, particularly from pilot areas of poverty alleviation of the Sinopec and Hubei Prefectures aiming to stabilize economic growth and employment.

The Sinopec Beijing Oil Products Company creates a "one-touch service" which provides rapid, safe non-contact services.

Promote Spirit in the Battle Against COVID-19

Sinopec's efforts against COVID-19 have been widely recognized and praised by all walks of life providing further motivation for progress. In August 2020, Sinopec was awarded the title of "the brand company against COVID-19" and received the "China Spectrum Award" at the 14th Annual Meeting of the China Brand Festival jointly sponsored by Brand Alliance, the Wuhan Municipal Party Committee, and the People's Government of Wuhan City.

In September 2020, the National Conference to Commend Model Workers and Organizations Against COVID-19 was held in the Great Hall of the People in Beijing. Sinopec Yanshan Petrochemical Company Synthetic Resin Factory was recognised as the "Advanced Chinese Group Against COVID-19" for "hardcore" cross-over production of meltbonds and for the successful R&D of melt-blown materials by hydrogen regulation which filled a gap in the technology of China. Li Zhengjun, the master of Sinopec Hubei Oil Company Wuhan Zhiyin Gas Station, led his staff in fighting against COVID-19 for more than two months, at the front line separated by a wall from the Huoshenshan Hospital. During the process, he provided logistic services for hospital construction and life rescue and was recognised as an "Advanced Individual in China Against COVID-19".

In October 2020, the Conference to Commend Central Enterprises in the Battle Against COVID-19 organized by the State-owned Assets Supervision and Administration Commission was held in Beijing. At the conference, Sinopec Yizheng Chemical Fiber Staple Fiber Section was awarded the title of the "Advanced Group of Central Enterprises in the Battle Against COVID-19" for its melt-blown equipment.

In December 2020, Sinopec was recognised as the "Best Enterprise Practice to Achieve the Goal of Sustainable Development in 2020" by the United Nations Global Compact. This award was received for the outstanding contributions and successful practice of Sinopec in maintaining a stable supply of oil and gas, increasing the production and supply of medical materials, innovating business models to serve the people's life, and driving supply chains to resume work and production in the COVID-19 pandemic during 2020.